Privacy policy

Last updated: April 2026

1. Who we are

This website is operated by ELI5 B.V., trading as Noco, a company registered in the Netherlands with its principal place of business at Herengracht 340, 1016 CG Amsterdam. ELI5 B.V. is the data controller responsible for your personal data collected through this website. For privacy-related questions, contact us at hello@noco.agency.

2. What data we collect

We may collect the following personal data when you use this website or contact us through it: your name, work email address, phone number, company name, and website URL when submitted via our contact form. We also collect usage data automatically, including IP address, browser type, pages visited, time spent on pages, and referring URLs, through analytics tools.

3. How we use your data

We use your personal data to respond to enquiries and communicate with you about potential engagements, to improve and maintain the performance of this website, to send our newsletter if you have subscribed, and to comply with our legal obligations. We do not use your data for automated decision-making or profiling.

4. Legal basis for processing

We process your personal data on the following legal bases under the GDPR: on the basis of your consent, where you have freely given it, such as when subscribing to our newsletter; on the basis of legitimate interests, where we have a genuine business reason to process your data that does not override your rights, such as responding to an enquiry you initiated; and on the basis of legal obligation, where processing is required to comply with applicable law.

5. Cookies and tracking

This website uses cookies and similar tracking technologies to understand how visitors interact with the site. These include essential cookies required for the site to function and analytics cookies that help us measure and improve performance. You can manage your cookie preferences through your browser settings. Where required by law, we obtain your consent before placing non-essential cookies.

6. Third-party services

We use third-party tools to operate and improve this website, including analytics platforms and form handling services. These providers may process your data on our behalf and are bound by data processing agreements. We do not sell your personal data to third parties.

7. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for a reasonable period to manage follow-up communication. You may request deletion of your data at any time by contacting us at hello@noco.agency.

8. Your rights

Under the GDPR, you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request erasure of your data, to object to or restrict processing of your data, to request portability of your data, and to withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at hello@noco.agency. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

9. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. International transfers

Some of the third-party tools we use may process your data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the last updated date at the top of this page. We encourage you to review this policy periodically.

Contact

For any questions or requests relating to this Privacy Policy, contact ELI5 B.V. trading as Noco at hello@noco.agency or in writing at Herengracht 340, 1016 CG Amsterdam, the Netherlands.